Role of Training and Development of The Wellesley

3.2 Comparison in selection process of different organisation

Selection is the process which is done after recruitment. This is the process through which best candidate is selected from recruited crowd. Selection is negative process because this sort the candidates on different basis such as assessment test, psychological test, group discussion, etc. At last best candidate out of crowd is selected. In Hotel The Wellesley there is requirement of assistant marketing manager so they have following selection method-

• At first step, HR manager analyse demand which is required by managers of Hotel The Wellesley. This analysis is done with departmental head (Carter and Liane Easton, 2011).
• After analyse for the specified job, job description and persona specification are prepared. These are the documents which provides knowledge about qualifications which are required by candidate for the specified position.
• After it advertisement strategies are formulated. There are different platform where advertisement can be done such as newspaper, social media, employment agencies, job sites, etc.
• After posting job requirement a such platform, some job applicants applied. At this managers screen applications on sort out of them by analysing their skills and vacant designation.
• After sorting, selected candidates are called for interview. In interview, there are some set of questions related to their skills, qualification, experience, etc. which are required for specified post and on the basis of it they get selected or rejected (Davis and Adam Cobb, 2010).

Apart from this there are different methods of selecting candidates for job. Hotel Crown Plaza is good brand image in hospitality industry. This hotel is in contact with colleges and other educational institutes for selection purpose to get best and fresh talent. Selection process implemented by HR manager of Hotel Crown Plaza is as under-

• First they went for pre placement presentation. This presentation is held at college premises. Topics are given according to designation (Pfeffer, 2010).
• After presentation, selected candidates are asked for group decision. Topic of group discussion are based on current trends happening in society. This step is also done at college premises.
• After group decision, preliminary interview will be held. This is done at regional office and taken by assistance manager of Hotel Crown Plaza.
• After selecting from this interview, final interview is taken by managers at head office. This is the last step to judge candidate's skill (Ernst Kossek, Lewis and Hammer, 2010).
• After getting selected in final interview, offer letter will be mailed to candidate for joining.

TASK 4

4.1 Contribution of training and development activities of effective operations

Training is the process to improve skills, knowledge of candidate. This is the way which helps to learn new techniques and implement it at workplace. Training programme is planned by HR manager of Hotel The Wellesley so it must be done by proper planning (McWilliams, and Siegel, 2011). Manager must communicate with employees to know their perception and then implement best way. This helps to get positive result at working efficiency of employee's at Hotel The Wellesley. Training and development can be done with the help of job rotation, transfer, class room training, seminars, etc. Training is essential and crucial for organisation as well as employees. Its contribution is discussed as under-

Developing talent- With the help of training and development, skills and knowledge of employees gets improved. Training method helps to develop new talent which is relevant and significant in current market. Hence talent of workforce can be developed (Glover and et. al., 2011).

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Reduce turnover- When managers of Hotel The Wellesley plan different techniques of training development, then it reduces labour turnover because employees are satisfied that they have knowledge about latest technique and working under it. So they are relevant within external market.

Lifelong learning- training is the way to learn new ideas which are relevant and according to trend. When employees are ready to learn new techniques, then they are relevant to market. With the help of training employees are able to learn new ideas and maintain long run at workplace. get the best online law assignment help at the best price.

Enhance company reputation- Training and development is not only beneficial for employees, this improves brand image of organisation also. When manager thinks for improving skills of employees, then organisational efficiency can be achieved and quality of product and services improves. Employees feels that they are essential component of organisation and do not want to leave organisation. Hence there is improvement in brand image of Hotel The Wellesley among employees as well as consumer (Halbesleben, 2010).

CONCLUSION

From the above discussion it is clear that human resource department plays important role in maintaining good relations with employees. There are many changes taking place in environment, so it is essential for managers to make policies accordingly. This assist in maintaining long term relations with workforce. When workers are satisfied, they give there best and operational efficiency can be achieved by hotel. Proper remuneration, good working environment, planning for training and development for which human resource department works. In order to maintain decorum within organisation, this department frame many plans and policies such as entertainment policies, games, etc. Basic remuneration rate, health and security act, etc. are relevant for employees. With change in these laws HR manager of hotel has to alter organisational policies so maintain proper working in ethical manner. There is difference in selection process of employees according to designation at organisation and skills of worker. Training and development in organisation has to plan by managers of organisation to improve skills and knowledge of workforce.