Personal And Professional Development Skills

TASK 1

1.1 Evaluate the approaches of self managed learning

Self managed learning refers hard work and efforts that is contributed by person for improve their efficiencies and competencies. There are several ways and strategies to improve learning. Individual can make efforts for improve their competences by make own contribution and efforts or from organisation support.

Hilton is famous Hotel in the London which have main aim is to deliver high quality of product and services to customers so as they can get effective satisfaction. For address this objective, organisation provides opportunities to human resource manager and other staff memeber for improve their personality and professionals. With help of learning opportunities they can able to learn skill, ability, competencies and can able to perform in excellent manner at workplace. In addition to this, Hilton Hotel also motivate employees for involve in the practices of self managed learning (Albion, Tondeur, Forkosh-Baruch and Peeraer, 2015). This aspect assists to individual in design their bright career and professionalism. Following are some approaches for understand self managed learning that has adopted by Hilton Hotel-

• Mentoring/Coaching- This is very important approach for self managed learning under which senior and more experienced individual in the organisation train, guide, direct and counsellor to a junior or trainee. Mentor is responsible for provide support and feedback to individual regarding their performance (Busse, Aboneh and Tefera, 2014). On the other hand, coaching assists to another individual for improve awareness and to set gaol for improve performance. Thus, mentoring and coaching is an effective activity of self managed learning through which individual can improve their existing knowledge, skill, performance at workplace.
• Seminar and workshops- This is another one of effective approach of self managed learning under which individual can gain effective knowledge, skill, ability, idea etc.
• Use of internet- In the today's era, use of internet is continuously increased among individuals. This platform also provide several kinds of information through which individual can improve their knowledge and idea about something. Furthermore, there are various social networking sites like Facebook, Twitter, Instagram etc that provides facility of chatting with other (Dowling, 2014). In the present time, individual spend their lots of time on the social networking site where they can chat with their friends, family member and other people. This option of self managed learning provide chance to improve their communication skill and writing skill. On this site, individual can improve verbal as well as non verbal communication skill.

As per the above discussion it has been analysed that there are various approaches of self managed learning through which individual can improve their personality and professionalism. There are also various kinds of learning style through which individual can understand that which style of learning is most suitable and effective for individual personality and profession. These learning style are discussed below-

• Visual- On the basis of visual learning style, mind of individual reflect and affect what they see. They learn by colours, mind maps, diagrams, pictures and images. This kind of learner learns by things which are around of them.
• Auditory- In this learning style, individual can learn through sound, music, rhythm, communication mediums etc. With help of this aspect, individual can improve their listening and communication skill (Elliott and et.al., 2015).
• Kinesthetic- In this learning style, individual learn through dancing, acting, writing, drawing pictures etc.

1.2 Way in which lifelong learning in personal and professional contents could be encouraged

Lifelong learning is the process of gaining knowledge and skills throughout life. It is a self directed, continuous efforts contribute by individual for improve capabilities and professional development.

Continuous professional development- Lifelong learning helps to individual in continuous development and improvement. With help of continuous efforts and contribution, individual can easily improve their personality and professionalism in effective manner. Life long learning can encourage by continuous professional development which is a process of tracking and documenting the skills, knowledge and experience that individual acquired in both manner that is formal and informal (Fennell, 2015). Continuous professional development is a planned, continuous and lifelong procedure under which mentor, teacher and senior develops their personal and professional qualities and to improve their knowledge, skill and practices. With help of continuous professional development program, individual can easily improve their skills, ability, knowledge and criteria of working.

SWOT analysis- This is another one of the effective approach of lifelong learning in personal and professional context. With help of this approach, individual can easily analyse their won strength, weakness, opportunities and threat (File and et.al., 2015). With help of this approach individual can easily analyse and assess their competencies and effectiveness. On the basis of identified weakness, individual can make efforts and improve these weaknesses. In this aspect, by taking strategic action individual can convert their weaknesses into strength. Thus, it can be said that it is one of the effective approach for life long learning through which individual can improve personal and professional development.

Feedback system- This is another one of significant approach for lifelong learning under which individual can assess their weakness, ability and performance on the basis of collected feedback from colleagues and superior (Fullan, 2014). On the basis of reviews and feedbacks from other people like colleagues, superior, friends and family members, individual can identify the demand and requirement of improvement in their personality.

Further education- Lifelong learning can promote among individual with help of further education. It is the process of facilitating learning or the acquisition of knowledge, skill, value, beliefs and habits. Education frequently takes place under the guidance of educator but learner may also educate themselves (Grankvist, Kajonius and Persson, 2016). Education provides a systematic guidance and direction to individual for design their career and future. In this aspect, individual can learn new skills, ability, knowledge and idea about something.

Teach other- This is another approach of lifelong learning through which in individual can learn by teach to other people. Teach and coach to other individual helps to person in enhancing their own skill, knowledge, ability and capability.

1.3 Benefits of self managed learning

In order to personal and professional development in the individual, self managed learning is very significant aspect by which individual makes efforts for improve their own skills, knowledge, ability and capability. In the Hilton Hotel, its main aim is to deliver effective product and services and quality facilities to customers through which they can get effective satisfaction (Haarhoff, Thwaites and BennettLevy, 2015). For address this objective organisation provides various opportunities for personal and professional development to its human resource manager and other staff member. With help of self managed learning, organisation can easily improve ability and performance of Human resource manager and also improve performance of organisation. Self managed learning have benefits for both employees as well as organisation which are discussed below-

For organisation

• Improve quality of services- When organisation promote the self managed learning for employees then it helps in increasing quality of services and products. Through self managed learning, individual can improve skills, ability, knowledge, working criteria etc. This improvement helps to in increasing the productivity and working of employees at workplace. When performance and productivity of employees increases then quality of services of organisation can automatically increase (Knott and Scragg eds., 2016 ). A well trained and skilled employees helps in increasing the quality and facilities of organisation through which customer satisfaction and loyalty can also increase.
• Design healthy working environment- While employees engaged with self managed learning then their personality and professionalism is positively improved. This helps to employees in performing in excellent manner at workplace through which objective can achieve easily (Moon, 2013.). A well skilled and professionals employees work effectively at workplace through which positive working environment can create at workplace.
• Introducing new idea and creativity- When Hilton Hotel employees engages with self managed learning then they improve their existing knowledge, ability, creativity, criteria of working at workplace. This improvement assists in generating new idea and creativity among employees through which performance of business can improve.

For employees

• Enhance motivation and confidence level- Self managed learning have major benefit for individual is regarding self confidence and motivation. When employees skill and ability increase then it significantly increases their motivation and confidence level.
• Self awareness and self conscience- This is one of the major benefit of self managed learning for employees. With help of self managed learning, employees can significantly increase their awareness and conscience.
• Learning new skills and ideas- With help of self managed learning, employees have opportunity to improve their skill and ideas. This helps in improving their personality and professionalism (Nicholls, 2014). The creative ideas and skills assists in improving new skill, ability and creativity that helps to organisation in producing high quality of product and service for customers.
• Career Growth- When any individual engage with self managed learning then they have opportunity is improved their career growth. With help of self managed learning, individual can able to modify and improve their existing personality, abilities, characteristics, skill regarding working. This assist them in become successful in their career and they can achieve their life target.
• Self reflection- Self managed learning helps to individual by reflect their personalty. Individual can easily measure and analyse their own personality through which they can make improvement (Noe and et.al., 2014).

TASK 2

2.1 Own skills and competencies against professional standards and organisational objectives

As per the scenario, Hilton Hotel have main aim is to deliver quality product and services to customers through which they can highly satisfy and organisation can earn maximum profitability. For achieve this objective, as a human resource manager and team leader of my subordinates I have various roles and responsibility. My major responsibility is performed excellent manner at workplace so as organisation objective can achieve. In addition to this, Being a HR manager I have responsibility to manage the employees and motivate them so as they can perform in excellent manner. For my junior staff member and subordinates I have also several responsibilities like motivate, control, manage, lead, inspire and direct them so as they can effectively achieve target. For achieve organisational goal, I needed to assess and analyse my skills, competencies and abilities. My existing skill and competencies are discussed below for attain the organisational objective-

2.2 Identification of own development requirement and the activities required to meet them

As per the above discussion it has been analysed and ascertained that I have various weakness in my personality that may create issue in my growth and development. Being a human resource manager and team leader in the Hilton Hotel I have various kinds of responsibilities and role regarding organisation objective (O’Dwyer and Atlı, 2015.). My major responsibility is to deliver high quality of product and services to customers and manage employees in such manner through which they can effectively perform at workplace and achieve organisation objective. My another major responsibility is to lead, control, direct, motivate and encourage my team member and co workers so as they can effectively carry out their roles and responsibility toward organisation and improve quality of product and services. For achieve organisation objective I have to improve my personality and profession. On the basis of self analysis and assessment I have found that I have various weaknesses in my personality through which my work got hampered. I required overcoming these weaknesses by set specific activities. I have to design a systematic development plan through which I can overcome my weaknesses and improve personality.

2.3 Development opportunities to meet current and future defined needs

As per the above discussion it has been analysed and assessed that there are various development opportunities through which individual can overcome their weakness and improve their personality and professionals. In addition to this, the manager of Hilton Hotel required to determine current and future requirement of development so that organisation can achieve determined objective and goal (Blais, 2015). For achieve organisation objective in effective manner, management have to focus on various development opportunities through which employees can improve their personality and professionalism. Following are various development opportunities for employees within Hilton Hotel-

• Self assessment, self practices and self learning- This is one of the best development opportunity for employees through which they can improve their personality and professionalism. For meet current and future defined need, this is one of the best development opportunity through which individual can easily enhance their existing knowledge, skill and ability. For improve personality and existing performance, individual should engage with self practices, assessment and learning by which they can more improve their weakness.
• Training and development program- Training and development helps to individual in increasing their existing skill, knowledge, ability and capability regarding working. Training and development is a function concerned with organisational activity aimed at bettering the job performance of individual and groups in organisational setting (Busse, Aboneh and Tefera, 2014). This is another effective development opportunity for individual through which individual can easily meet current and future defined requirement.
• Performance evaluation reviews- With help of this technique employees working performance can measure and compare with previous results. Performance evaluation technique helps to manager in analyse and assess the strength, competencies and weakness of employees (Dowling, 2014). On the basis of performance evaluation review, manager and other top management can make necessary improvement in the personality and professionalism within personnels at workplace.

2.4 a personal and professional development plan based on identified needs

TASK 3

3.1 Processes and activities required to implement the development plan

Being a HR manager within the Hilton hotel I have various kinds of roles and responsibility. Organisation has main role is to deliver effective services and facilities to customers through which they can get satisfy. For achieve this objective, I have to manage and motivate employees os as they can effectively perform their task and responsibility regarding working. I have analysed that I have various weakness that should improve by me so as I can perform excellent manner. There are various activities and process that are required to implement development plan. These activities are discussed below-

3.2 document development activities as planned

Following are various document development activities that has been planned for improve personality and professional within Hilton Hotel-

• Monitoring- Monitoring and self assessment is on e of the effective activity that will help me as a HR manager within Hilton hotel for achieve determined goal of organisation as well as improve my personality and professionals. For improve my weakness I have to monitor and self assess my ability, weakness, performance at workplace. By use of this activity at regular basis I can easily monitor and measure my performance and improve my weakness.
• Self learning- This is another one of the effective activity that will organise by me for improve my personality and professionalism at workplace. I have to engage with self learning through which I can improve my weakness in effective manner. With help of this activity can improve my personality and professionalism within organisation and achieve business goal in excellent manner.

3.3 Reflect on own learning against original aim

As an HR manager of xyz company my first responsibility towards organisation is to recruit employees. My role is to attract and hire the talent. I will look for person who are highly skilled and qualified in their jobs. I am also responsible for proper training of employees working in the organisation. All type of training will be provided to employees including on the job and off the job training. On the job training may includes job rotation, coaching, job instructions, committee assignments, training of interns. There are various methods of off the job training like case study method, incident method, role play, in basket method, business games, grid training, lectures, stimulation, management education, conferences etc. I will also look after professional development of employees which can include asking employees to enrol in conferences, trade shows, seminars etc. My role will also to look behind the hobbies of employees so that I can conduct activities which would have their interest. As an hr manager I would provide them full support and motivate them to achieve their predetermine objective. I would help them in analysing their strength and weakness and also help them in analysing appropriate jobs for them. I would try to understand their needs and would fully help in resolving conflicts which are arising in between them. Resolving of conflict is very necessary for organisation growth. Every employee would be provided with incentives and rewards on giving their best performance which would increase their motivation and would also help in retaining the employees for long term. Policies would be updated and reviewed by me on time to time. The employees would be provided with time to time salary. Also, I would motivate employees to give feedback and come up with innovative and creative ideas.

3.4 Update the development plan based on feedback

After developed a systematic development plan I have founded that this plan is work in effective manner. This plan helped me in improving my personality and professionalism. It is needed to update and implement more activities so I can more improve this development plan-

TASK 4

CONCLUSION

From this entire report it has been summarised that in the Hilton hotel, Human resource manager have several kinds of responsibility and role regarding organisation objective. Manager have to manage employees performance, design policies, practices employees working etc. By self practices, self learning, training and development human resource manager can improve their skill, knowledge, ability etc. It has been also analysed that SWOT analysis and performance review technique helps to individual in analysing and assessing their competencies and weaknesses through which they can improve their ability. It has been concluded that When organisation promote the self managed learning for employees then it helps in increasing quality of services and products. Through self managed learning, individual can improve skills, ability, knowledge, working criteria etc. A well trained employees can help to organisation in achieve determined objective and earn maximum profitability and productivity.

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